This Privacy Policy describes how we collect, use and protect users’ personal data when they access and use this website. By using our site, you agree to the practices described in this Policy. We recommend that you read this document carefully.

1. Collection of Personal Data

We collect personal data from users according to the specific purpose, which may include, but is not limited to:

• Name, e-mail address, telephone number and other contact information provided through contact or enrolment forms;
• Information provided for contracting purposes;
• Data collected automatically, such as IP address, browser type, and browsing data, through cookies and similar technologies.

2. Use of Personal Data

The personal data collected is used exclusively for the following purposes:

• Providing the services requested by the user;
• Responding to requests for information, clarification and support;
• Improving our website and personalising the user experience;
• Carry out marketing communications and send information about new services and offers, subject to the user’s prior consent;
• Comply with legal and regulatory obligations.

3. Sharing Personal Data

We do not share users’ personal data with third parties, except in the following situations:

• When necessary for the provision of the services and, in this case, exclusively with partners or service providers who respect the same data protection obligations;
• To fulfil legal, regulatory or judicial obligations;
• With the user’s explicit consent.

4. Data Retention

Personal data will only be kept for the period necessary to fulfil the purposes for which it was collected or for as long as required by legal obligations. Once these periods have expired, the data will be securely deleted or anonymised.

5. Data Security

We have implemented appropriate technical and organisational security measures to protect personal data against unauthorised access, loss, alteration or destruction. However, despite our best endeavours, no data transmission or storage system is completely secure, so we cannot guarantee the total security of information transmitted online.

6. User Rights

Under the terms of the General Data Protection Regulation (GDPR), you have the following rights in relation to your personal data:

• Right of Access: Request information about the personal data we hold;
• Right to Rectification: Request the correction of incorrect or incomplete data;
• Right to Erasure: Request the deletion of your data, except when its retention is necessary for legal reasons;
• Right to Restriction of Processing: Restrict the processing of your data in certain circumstances;
• Right to Portability: To receive your personal data in a structured and machine-readable format;
• Right to Object: To object to the processing of your personal data for certain purposes, including direct marketing.

To exercise any of these rights, the user can contact us using the means of contact provided on the website.

7. Use of Cookies

The website uses cookies to improve the user experience and collect data on the use of the website. The user can configure their browser to block or alert them to the presence of cookies, but this action may limit some of the website’s functionalities.

8. Links to External Sites

The website may contain links to third-party websites. We are not responsible for the privacy policy, practices or content of these external sites. We recommend that you read the privacy policies of any external site before providing your personal data.

9. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be published on this page, with the update date indicated at the end of the document. Continued use of the site after changes have been posted implies acceptance of the updated Privacy Policy.

10. Contact

If you have any questions or requests regarding this Privacy Policy, you can contact us using the e-mail or telephone number available on our website.

Date last updated: 31st october 2024

Use of our website implies acceptance of the terms and conditions of this Privacy Policy.